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Bangalore JobsAt Infosys BPO, we believe in the enrichment brought about by the diversity of experience, across domains and profiles. For the higher order breed of professions working with us, their previous experience in any relevant industry only means an enriched context for a supremely confident approach to any new assignment. We believe in long term value to the client by leveraging our expertise in varied areas of business, predictable, value added and "hassle free" outsourcing. As a part of our ever expanding foot print across the globe, we need business process professionals (across levels), to work for our leading global clientele. Address: Infosys Technologies Limited - www.infosys.com
Email: bpo_careers@infosys.com
Published On: 18/04/2007 Team Lead - OperationsCategory: Operations Management Job Description: * 3 to 7 years of experience with domain Knowledge of Banking OR Customer service OR Finance & Accounting OR Media OR Knowledge Services. * Handling a team of 15 or more people. | Manager - OperationsCategory: Operations Management Job Description: * 7 to 15 years of experience with domain knowledge of Banking OR Customer service OR Finance & Accounting OR Media OR Knowledge Services * Need to interact with clients, handle escalation, and manage quality for the process * Identify business opportunities with the client and ensuring client satisfaction, handling a team of 100+ people. | Business ManagerCategory: Business Associate/DSA/Franchisee Job Description: * Handling a team of 500+ people, P&L responsibility of a client * 10 to 15 years of experience with domain knowledge of Banking OR Customer Service OR Finance & Accounting OR Meida OR Knowledge Services * Client management Expanding current business and cross selling. | Solutions Design and Implementation Team (Assignment exists at various management levels)Category: Design Job Description: * Experience in building client specific solutions, RFP & RFI responses, work on
Client related BPO assignments from clients location and from India * Experience in Transition and Operations * Capability of translating complex client requirements into BPO Solutions * Prior Knowledge of telecom infrastructure for BPO/Contact Centre set up will be an added advantage * Strong Client interacting skills, prospecting / presales, analytical & problem-solving * Domain Knowledge of Banking OR Customer service OR Finance & Accounting OR Media OR Procurement. | All positions are in Bangalore/Delhi/Pune/Jaipur. Minimum qualification needed is graduation. Team handling skills a must. Hiring, motivating, mentoring, monitoring, appraising the team. Strong Communication skills, analytical & problem-solving skills with proficiency in Microsoft office, Willingness to work in shifts. To apply, please email your resume, stating 'Role - Years of experience - Location of Interview' (e.g. Business Manager - 4 Years - Mumbai) in the subject line to bpo_careers@infosys.com For other middle and senior level assignments in Business Enabling function such as HR, Finance, Quality and Technology please send in your resume to the above ID. Please visit: www.infosys.com/BPO for information on careers. For IT careers, please mail your resume to careers_hrd@infosys.com |
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