Client Service Engineer (Bangalore)Category: Customer Service Responsibilities: * Responsible for Resolution of Client Requests within the agreed client SLAs. * To liaise with other divisions such as Operations, Product development teams etc. * To ensure that customers receive all necessary back up and support. * To come up with ideas to enhance the product offering. Requirements: * Candidate must possess a BE/BTech/ME/MTech in Computer Science / Information Technology or equivalent. * At least 1-4 year(s) of working experience in the related field is required for this position. * Understanding of NT, Unix, Java, HTML, XML and Web applications with troubleshooting background. |